Little Things That Make Life Easier (2005-09-11)
Here's what I mean by "little things that make life
easier": My bank sent me a form that makes up the bottom part of a
regular A4 size paper from which it was to be detached, signed and
returned to the bank. There was a symbol of scissor along the
line of the form telling me where the form should be cut. Just as
I was about to get a pair of scissors to do the job, I realized the
line was already perforated. You just tear it off like you would
a check, it's all so convenient!
This is something the Japanese do best: little details that make
life so much easier for the customers.
Back to top